I have been using P21 Ultimate for 2 years with few problems and suddenly when I click start export it says "preparing to export" and just sits there. I have tried dozens of settings combinations with no luck. I have the patch from a year ago installed and nothing. HEEELLP I have a big project this weekend and the pinnacle phones are closed because of COVID-19! I most recently used the program last week with no issues. Thanks for your help!