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Pinnacle/Corel service thumbs up

  •  04-30-2017, 0:27

    Pinnacle/Corel service thumbs up

    There wasn't too much good to hear about the pinnacle service in the past...but that must have changed judging by my last experience:

    After upgrading to PS 20.5 my welcome screen is not populating; I chatted, explained to someone, was given a number and thought ok I'll probably never hear from them again.

    But to my pleasant surprise straight after Easter I get an email and an invite for a remote session with a tech., and we're working on the prob as we speak.

    The problem is not solved yet, but regardless if it will be, the service has improved out of sight...Big Thumps up...Yes 

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