I just got off a GoToAssist session and concurrent phone call with Steven at Digital Juice tech support. We suspect it has to do with removing Quicktime. I uninstalled the QTplayer a month or two ago and only reinstalled the codec.
Odd that every editor on my system can't handle these .mov files all of the sudden.
I hope I get this fixed soon. Segway + big cliff = problem solved.
Thanks Tony.
P.S. The DJ tech not a Cyberlink fan either.