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Problem to export in .mp4 and .mov formats

  •  02-05-2016, 9:46

    Problem to export in .mp4 and .mov formats

    Hi to all. I'm from italy so sorry for my english. I have a problem, i bought pinacle 19, but i can't export my works in .mov or in .mp4 formats. For example if i import file from camera (mov or mts) or from phone (mp4) i can work with it (cut, syncro with audio file ecc....) and i can see in the timeline the work i made, but when i try to export in mov or mp4, it creates a small file (5/6 mb) with only music and NO video!! If i export in mpeg2 its all ok. I tried to install directX (as Corel assistance says to me) but the problem it's not solved. Can anyone help me? Thanks
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