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Re: PSU17 Crashes repeatedly while updating from watch folders

  •  02-26-2014, 8:51

    Re: PSU17 Crashes repeatedly while updating from watch folders

    Yes, sorry, rather it was Avid Studio 1.1.0 with the library.

     I have the 17.1.0.182 patch installed.

     I found the culprit. There were 2 improperly truncated MOV files. These came from my Contour HD+, probably shooting when the battery went dead. These play well in Media Player until the end of the file where MP reports an error.  I deleted these two files, and then the library index completed.

    There was a clue I had not noticed before posting, and that is that the indexing dialog was showing the file it was adding at the moment of the crash. Go investigate that file, and then go on until it may find another.

    I notice there were some JPG files it did not like either, but these showed in the event log rather than bringing the whole process to a halt.

    Thank you JJN for the very quick and helpful reply.  Best regards - Lee

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