I'd be really sorry to see you go, you've been such a help. I hope I've not been such a drain on your time that it's caused your decision.

I've tried that route but I don't see HFX+. I've attached a screen shot below of the same path on my PC.

Ramon, I really don't think it can be a problem with my graphics card, and I don't see how that can affect my ability to even see or open my HFX+ effects. As you know, this is a brand new computer and according to Colour it has a GPU (Graphics Processing Unit) which is embedded within my Intel Haswell CPU. Also, I haven't changed any drivers.I can see the programme in add/remove programmes and even open it to modify transitions, I just can't access it via S10 or S12.