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Pinnacle 16 and Windows 8.1

  •  01-14-2014, 15:06

    Pinnacle 16 and Windows 8.1

    I've upgraded my computer to Windows 8.1, and now I can't get Pinnacle 16 to start.  I've followed the instructions in the KB to install the 16.1 patch and the Windows 8.1 patch, and the program still won't start. I have uninstalled everything and gone through the whole process (installation and patches and restart) twice now, and it still doesn't work.  I tried calling support, but of course I couldn't get anyone to talk to me. Any suggestions at all?  My husband is going to switch to Adobe if I don't figure this out in the next couple of days.
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