eurrutia:

JustaViking,

I also don't feel it would be technically impossible to provide a 64bit driver, but if you read my statement again that "no further driver development is planned" you might be able to infer that another reason exists why we are unable. If I should add that when we sold off our PCTV product line that the brand name was not all that was subtracted from Pinnacle I think you'd be capable of reaching a different conclusion about this situation. Sorry that I just don't come right out and say it, but there are things I'm not sure that I'm at liberty to disclose at this time.

InTheCheeks,

Yes we were aware of the BSOD very early this year (about 10 months ago I reckon), but like I said a week ago unfortunately we did not have the insight that you end users had where taking system memory down to 2 GB resolved the issue. In retrospect its anyone's guess whether that could have created more of an incentive to fix the bug in the driver, since even back then my above statement to JustaViking held true. Even back then we were not planning on undertaking any further maintenance of the driver.

I believe knowledge is power, so I do not agree that we are calling the product dead and leaving you without a paddle. May I suggest you consider a dual boot environment for those instances when you need to capture with the PCI-700 device, so that you don't have to constantly remove the extra memory from your system.

Eduardo

Eduardo,

To say that no-one knew 10 months ago about the extra memory being removed made a difference is not true.  Since you are saying you were aware of the BSOD but not aware of the temp fix end-users where using it seems to me maybe you werent informed since the first three posts in this thread cover that specific temp solution and you only reckon you knew about this issue.  I dont know how much more clearly it could have been spelled out in the earlier posts that this was what others and I had concluded. 

 I disagree with the product not being dead, it is dead since I cannot use it at all anymore on my current system without removing extra hardware or reinstalling the OS and losing support for the extra ram and no more driver updates for it.  I have pinnacle 14 and I do like it but the PCI-700 without further driver development is a dead device that is no longer supported, sure we can download old drivers for it but essentially if there are any technical issues the device has reached EOL.

Dual boot is not an option atm.

 Thanks