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Smartsound Sonic Fire issues

Last post 08-12-2022, 5:26 by Tony P. 4 replies.
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  •  06-21-2022, 3:18 822652

    Smartsound Sonic Fire issues

    Hi,

    Smartsound Sonic Fire in 24U works fine. However in 25U it all works except for being able to dynamically adjust the length on the timeline.  It just comes up with an error every time saying unable to adjust length and to edit within Sonic Fire and export the length required.
    Anybody any ideas?  I have corresponded with Smartsound ( a lot ) who have been prompt and it seems to be a Pinnacle issue. I have reinstalled Sonic Fire, 24U and 25U to no avail.

    Thankfully I can work in 24U but it is a bit of a pain.

    dB
    :-)

     

  •  06-21-2022, 3:59 822653 in reply to 822652

    Re:Smartsound Sonic Fire issues

    Hello.

    It's a known bug already escalated to Corel.

  •  06-21-2022, 22:48 822657 in reply to 822653

    Re: Re:Smartsound Sonic Fire issues

    Thank you. :-)
  •  08-12-2022, 2:37 823301 in reply to 822653

    Re: Re:Smartsound Sonic Fire issues

    I just installed PS26 Ultimate and this supposedly "known issue" is still unresolved.  This was my main reason for upgrading. Very dissapointing. 
  •  08-12-2022, 5:26 823309 in reply to 823301

    Re: Re:Smartsound Sonic Fire issues

    Well, you could have asked before upgrading. Now, you can get your money back. 

    Also there is a free trial that also would have let you know it still isn't fixed yet

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