I've been using Studio 12.0.1 for years on my Windows 10 Laptop. I recently acquired on old Lenovo mini Windows 10 laptop and wanted to do some basic small project editing on it but I'm having trouble installing it. It doesn't have a DVD drive so I'm trying to install from a USB flash drive. I've copied files to the USB from  the PC's program files folder, the original install dvd, and an updated dvd I made a few years ago to transfer the program with purchased content. Install hangs on all 3. When I click on "setup" or "Welcome" the install process begins, but after entering the serial number and clicking on "register" it hangs. I've transferred a few of my older software discs via the USB flash drive, but I can't get Studio installed. Any Suggestions? Thanks!

Click on the setup icon and right click it and select "run as administrator" and try again. Do not select register. Click on register later.

Thanks for your reply. I tried run as administrator but got the same results and the serial number entry screen only gives one option which is to register. If I click on the X it ends the installation. I triple checked the serial number. When I enter it snd click register it just spins and says not responding when I click again. Thanks again!

Studio 12 should have the option to not register the program until later on. I am not too sure if your mini lenovo laptop may not be compatible to install Studio 12.

To follow up, I click on the WELCOME and/or the SETUP icons (they appear in multiple folders by the way.) and the windows installer begins, asks for my language (English) then lands on the serial number entry screen. After entering, I can click REGISTER NOW or REGISTER LATER, and on all attempts it just spins and says NOT RESPONDING. Upon closing I see the message "Pixie 5 Registration and Licensing Tool is Not Responding."  ... Is that the type of message for a PC that isn't compatible or does it mean something else? Can I install another way on a PC that has no disc drive? Thanks again for any replies!

Can you provide the model number and serial number and make to check the details of your computer.

Hi R Vera, and thanks for asking. It is a Lenovo ideapad 100S-11IBY Model 80R2 . Has 23GB HD and there is 12 GB free. Std memory 2GB. Can't find any info on graphics cards but it plays video clips just fine. I thought if it weren't compatible I would get an error message that says so. Getting hung up on registration seems to me to be another issue. I appreciate the follow up! Thanks!

steveromo:

Hi R Vera, and thanks for asking. It is a Lenovo ideapad 100S-11IBY Model 80R2 . Has 23GB HD and there is 12 GB free. Std memory 2GB. Can't find any info on graphics cards but it plays video clips just fine. I thought if it weren't compatible I would get an error message that says so. Getting hung up on registration seems to me to be another issue. I appreciate the follow up! Thanks!

First of all you don't have enough space on your drive. That's why you are getting the errors.

Second, your computer may be underpowered. https://download.lenovo.com/consumer/mobiles_pub/ideapad_100s_11_iby_hmm_201509.pdf (page 26).

On search bar type in system information and press enter and you shall get all details of your computer or download and install CPU-Z. 

 

Thanks. I had seen that info but wasn't sure how it matched up with the minimum requirements. I have had success in the past loading programs that supposedly weren't compatible but worked ok anyway. I was hoping I could pull this one off too, but I guess not. Before giving up completely, is there a way to "dumb-down" my software for a no-frills version I could mess with on the Mini Lenoivo? Thanks again!

steveromo:

Thanks. I had seen that info but wasn't sure how it matched up with the minimum requirements. I have had success in the past loading programs that supposedly weren't compatible but worked ok anyway. I was hoping I could pull this one off too, but I guess not. Before giving up completely, is there a way to "dumb-down" my software for a no-frills version I could mess with on the Mini Lenoivo? Thanks again!

Without enough space left over in your drive you won't be able to install any programs in it until you install a bigger disc to your computer. If you are able to install one then your computer may start crashing due to the limited space available. 

12GB available hard disk space (I'm guseeing it's possibly an eMMC or very small SSD drive) should be plenty to install Studio. 2GB RAM for running Windows 10 is a little on the low side, so performance might not be great.

I don't think that the installation failure has got anything to do with low system resources; because the registration (PixieTool) thing hangs I suspect that it could be that some "prerequisite" that existed as-standard in earlier versions of Windows but isn't standard in Windows 10 could be missing. Possibilities include .NET Framework 2.0/3.0/3.5 (this can be added to a Windows 10 installation via Control Panel > Programs and Features > Turn Windows features on or off)  or Visual C++ runtime libraries (The Studio 12 install DVD probably contained any that the program needed...)

FWIW Studio 12 does run fine here under Windows 10 on a Gigabyte ultra-small desktop; do have the old .NET Framework installed + also quite a lot of old Visual C++ runtime libraries (althouygh those may have been installed by other programs, and not by Studio 12).

Regards,
Richard

Thank You Richard!!! It worked!! I checked off the NET options, restarted, and it installed just fine! Looks like I have all my effects and add-ons too! Thanks again!