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Black preview frames in Studio 19.5 - a hotfix is available

Last post 11-02-2016, 21:09 by jjn. 0 replies.
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  •  11-02-2016, 21:09 724241

    Black preview frames in Studio 19.5 - a hotfix is available

    If you are running Studio 19.5 and your preview keeps going wrong - showing black frames as you play or scrub - then Pinnacle have released a hotfix.

    This isn't a full patch, so it hasn't been tested exhaustivly, so DON'T apply it if you don't have the problem!

    1. Close Pinnacle Studio 19. 

    2. Backup:  Many files will be replaced, so we recommend to backup these folders before overwriting contents with new files.  

    Open C:\Program Files\Pinnacle\Studio 19\ and save backups of the folders

    \Programs

    \Plugins

    3. Download the new files:  http://cdn.pinnaclesys.com/SupportFiles/Studio_19/FixBlackFrameFor19.5.1_64bit.zip

    4. Unzip, and copy the files in \Plugins and \Programs to their respective directories.  

    5. Open Studio 19. 

     

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