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Known, proven Studio 17 bugs.

Last post 03-15-2014, 9:30 by IngolfZ. 24 replies.
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  •  12-31-2013, 5:31 618511

    Known, proven Studio 17 bugs.

    I'm starting a list.

    • Please contribute with bugs that can be repeated consistently.
    • Please don't post questions, or vague assertions about stability.
    • Please don't post anything that could be considered a feature request.
    • Let's try to keep this non-confrontational as well.

    If we can come up with a rock solid list then maybe the Pinnacle developers will take notice.

  •  12-31-2013, 5:32 618512 in reply to 618511

    PAL mpeg-2 file render.

    If you make a mpeg-2 DVD compatible file from the sample movie (PAL version) the resulting render is full of errors. The same happens if you make a DVD image with the checkbox "always re-encode entire movie" UNCHECKED. Checking the box in the DVD image creation dialogue stops the error. There in no such box in the File section. Studio 16 did not make these errors.

    I can also provide a very simple movie package that also demonstrates the issue, so non-PAL users can see the problem:

    http://www.youtube.com/watch?v=kEiJRGkEzEs&feature=youtu.be

    Project package:

    https://app.box.com/s/2g0mrs6kiigti0jiznrv

    (Number 8 in the German list)

  •  12-31-2013, 5:40 618515 in reply to 618512

    AW: PAL mpeg-2 file render.

    In the german Forum you find a list of bugs in Pin 17

    http://forums.pinnaclesys.com/forums/618503/ShowThread.aspx#618503 

  •  12-31-2013, 5:48 618516 in reply to 618515

    German list

    hgreimann:

    In the German Forum you find a list of bugs in Pin 17

    http://forums.pinnaclesys.com/forums/618503/ShowThread.aspx#618503 

    As many people exclude German in their forum settings, I've copied Ingolf's translation below:

      1)       Black frames at 1080 50p project / clips and output as H264 file in 1080 50i at the junctions of the output clips:p:p

     2)       Black frames at 1080 50p project / / clips and output as H264 file in 1080 50p at the end of the output movie
    2a) as well as export MPEG-2 -> MPEG-2. Addendum: even wtith DV-AVI to MPEG-2 and DV-AVI -> DV-AVI:p:p
     3)       No consistent Smart-at the junction of pre-rendered H264 clips with the same bit rate and format / frame rate:p:p
     4)       Loss of 5.1 sound when editing the audio part of a clip:p:p
     5)       Missing settings for export H264 in MPEG-4 (only low bitrates possible):p:p (feature request - use MTS)
     6)       Long delay after selecting the export dialogue (window) (this is caused by scanning the timeline for Smart? feature request to speed this up or do it when Smart is selected)
     7)       One frame offset when exporting some 50p clips to 50p file (last fame of first clip is ignored)
     8)       Lots of false frames (gray , circular arrow) in export SD MPEG -2 50i in DVD-compliant MPEG -2 file (e.g. demo video)
     9)       Export presets jump again and again to indefinitely default. Last setting shall be preserved
     10)   After installing the 17.0.2  patch 3D videos are recognized as 2D only
     11)   After installing the 17.0.2 patch, the plugin Mercalli V2 installation (may others too) the plugin will no longer be installed in Studio 16
     12)   Pictures ( jpg) with a very large number of pixels , e.g. 15558 x 10719 (scan a photo with 2400dpi ) will not longer be imported into PS17 library (neither with PS16) and so can not be used on the timeline, but possible with Studio 11 or Studio 15
     13)   mts -file created by Studio lets 17.0.2 crash when importing , PS16 , PS15 and NLEs other manufacturers have no problem with that . (Example file, 88MB)
     14)   Patch 17.0.2 deletes entire database (collections, tagging , etc.). For technical reasons understandable, but there must be a conversion or transfer opportunity / be created. Otherwise the user’s work will be lost!
     15)   Memory problem with Disc projects! Loss of temporary render elements (in render folder) after saving the disc project
     16)   Video formats which can not be imported (I like to add, if someone knows more):
    a) Transport Stream (ts) files from DVB-S, both SD (720x576 50i) and HD (1280x720 50p). Import in S16 possible (and as good as any other video editing software that I have tested):p:p
     17)   Missing possibility to modify audio volume for several clips at once. Entire timeline and single clips OK. (feature request)
  •  12-31-2013, 6:14 618521 in reply to 618516

    4K compatibilty

    16) b) Another video format that a 4K capable editor should import is GoPro 3+ black 4K (and 2.7k) files. S17 does not.

    https://app.box.com/s/6csc3g4adc059evgg66x

  •  12-31-2013, 20:37 618590 in reply to 618521

    Re: 4K compatibilty

    18) When making a DVD or Blue-ray disk, chapter marks do no jump to the correct place, where in preview mode they do.
  •  12-31-2013, 21:25 618591 in reply to 618590

    Re: PS17 bugs ...

    perhaps a more descriptive heading would be of some use ...

     

  •  01-01-2014, 3:33 618598 in reply to 618591

    Known, proven S17 bugs list

    BARYE:

    perhaps a more descriptive heading would be of some use ...

     

    Like that?
  •  01-01-2014, 11:52 618629 in reply to 618598

    Re: Known, proven S17 bugs list

    19. Red Giant Particular crashes PS17. This known bug has been around since PS16.1. In PS16, it worked fine.

    20. Montage themes, retro to PS16. Multilayer Mix Animation>Falling Drops 1, 2, and 3 do not fall, but go up. In AS1, they fell. 

    21. Assets in Media folder, 9970. Can not add another asset. Shows Watchfolders being updated in lower right screen, but there are no images or videos listed when accessing the Library.

    22. When Exporting video from Timeline and using Montage themes overlayed on each other, keep getting Export Error around the 50second mark when choosing Preprocessing>Automatic. Happened when trying to export Mpeg4, Mpeg2, MTS all at 1080. When choosing Render Completely Before Export, I am able to export video.

     

  •  01-02-2014, 3:58 618690 in reply to 618629

    Known, proven S17 bugs list

    I updated the German bug listing with the translated items 18 to 22.
  •  01-02-2014, 4:26 618692 in reply to 618690

    Re: Known, proven S17 bugs list

    I've struck through, but not deleted, those I consider to be feature requests. I'll complied a fresh list later today.
  •  01-03-2014, 13:23 618906 in reply to 618692

    Re: Known, proven S17 bugs list

    Thank you for all your efforts to vet the issues, and document them in a very usable way.  We will get these entered and begin prioritizing.  

    Currently I'm tied up on Export crashes and need to get some bugs posted there; after those are in, I will get onto this list.

    Thanks again!  

     

  •  01-04-2014, 18:15 619052 in reply to 618906

    Re: Known, proven S17 bugs list

    23.) After installing patch 17.0.2, MOV files from Casio ZR-100 are not displayed correctly, preview image is green with gray lines. I cannot edit them or export them without crashes.

  •  01-16-2014, 16:02 620396 in reply to 618906

    Re: Known, proven S17 bugs list

    After installing PS 17 and the patch audio and wavelength showing audio are no longer present for my Sony Camcorder with PCM Audio. No problems with this in Avid Studio or PS16. Footage from other cameras isn't effected. I checked this on two different workstation configurations running PS17 and both exhibit the same issues. Please add this to the fix list. 
  •  01-22-2014, 21:18 621146 in reply to 618516

    Re: German list

    Some are entered, others still in progress or investigating.  

    2) PIS-1170 Export MTS 50p clip as same format, few black frames at end of output file

    9) PIS-1169 Export settings not saved - defaults to AVI 

    10) PIS-1151 After installing the 17.0.2  patch 3D videos are recognized as 2D only

    14) PIS-1167 Perform Library reset only if patching 17.0.0 or 17.0.1

    17) PIS-1168 Feature Request: Enable multiple select, to adjust audio volume - currently only single clip or entire timeline

    19) PIS-761 Regression:  Applying RedGiant "Particular" from MG Toolkit hangs PS 16.1, works in 16.0.1 

     Questions:

    1)  Black frames at 1080 50p project / clips and output as H264 file in 1080 50i at the junctions of the output clips:p:p

     - See (2) - are those black frames already at the ends of the 50p MTS source clips, used in the project that was exported to 50i MTS?  For me, it was, since I made the 50p MTS clips myself. Sourcing some proper 50p MTS footage to test, as my camera doesn't have that option...

    13)  mts -file created by Studio lets 17.0.2 crash when importing , PS16 , PS15 and NLEs other manufacturers have no problem with that . (Example file, 88MB)

     - Reproduced in 17.0.2.137, but cannot reproduce in 17.1.0.182.  Sent the reporter (IngolfZ) a PM to confirm.

  •  01-23-2014, 1:56 621154 in reply to 621146

    Re: German list

    PM regarding 13) answered

    New PM sent to Nick regarding 1)

  •  01-27-2014, 8:12 621546 in reply to 621146

    German list

    glus:

    Some are entered, others still in progress or investigating.  (...)

    Hello Nick. Thanks for the PIS # information.
    I hope that this # will continue to be announced. This, we add in the German bug list. Thus the customer (forum members) is displayed - the devs are working on it. Perhaps psychologically  meaningful. Smile

  •  01-29-2014, 10:01 621819 in reply to 621546

    Re: German list

    Hi Hansi, 

    Most times Yes, I will include the bug number.  In few cases, such as the recently posted items about the black frames in export Here, I have posted only the descriptions as there are multiple entries in our bug database, essentially duplicates of the same issue. 

    Regards

    Nick. 

  •  01-29-2014, 16:06 621863 in reply to 621819

    Re: German list

    And here are those items to add to this list of bugs reported (and entered):

    Black frames in exported file, at clip junctions

    Export MTS 50p clip as same format, black frames at end of output file 

  •  01-29-2014, 16:32 621865 in reply to 621863

    Re: German list

    Glus,

    Could you add PIS-1172 please ?

    DV FX 

  •  03-04-2014, 9:06 625995 in reply to 621865

    German list

    here ist an other one...

    24)  The connection for the Cloud Export option "Vimeo" can not be established. Login is rejected.

    (German posting)

  •  03-04-2014, 9:13 625998 in reply to 625995

    Re: German list

    JWolters:

    here ist an other one...

    24)  The connection for the Cloud Export option "Vimeo" can not be established. Login is rejected.

    (German posting)

    The answer HERE in English forum.

  •  03-04-2014, 9:21 626000 in reply to 625998

    German list

    Thanks Tony. Smile
  •  03-10-2014, 12:12 626678 in reply to 626000

    AW: German list

    2 more entries for the German S17 bug list:

    25) Keyframes don´t work with effect Image Correction CPU (not sure if I have translated this correctly) (Studio 16 to Studio 17.2), explained here

    26) Error when searching for clip in album from timeline (S16 & 17.2). Occurs when clip stems from very large folders in the library (e.g. 500 items). Link.


     

     

  •  03-15-2014, 9:30 627181 in reply to 626678

    German list

    Let me update the list:

     1) PIS-1174      Black frames at 1080 50p project / clips and output as H264 file in 1080 50i at the junctions of the output clips Black Frames seem to have vabished in 17.3.
     2) PIS-1170      Black frames at 1080 50p project / / clips and output as H264 file in 1080 50p at the end of the output movie (fixed with 17.2.0)
     2a) as well as export MPEG-2 -> MPEG-2. Addendum: even wtith DV-AVI to MPEG-2 and DV-AVI -> DV-AVI
     3)       No consistent Smart-at the junction of pre-rendered H264 clips with the same bit rate and format / frame rate
     4)       Loss of 5.1 sound when editing the audio part of a clip
     5)       Missing settings for export H264 in MPEG-4 (only low bitrates possible):p:p (feature request - use MTS) (fixed at least since 17.2.0)
     6)       Long delay after selecting the export dialogue (window) (this is caused by scanning the timeline for Smart? feature request to speed this up or do it when Smart is selected)
     7)       One frame offset when exporting some 50p clips to 50p file (last fame of first clip is ignored) no more in 17.3
     8)       Lots of false frames (gray , circular arrow) in export SD MPEG -2 50i in DVD-compliant MPEG -2 file (e.g. demo video)
     9)  PIS-1169     Export presets jump again and again to indefinitely default. Last setting shall be preserved Fixed in 17.3.0.280.
    10) PIS-1151  After installing the 17.0.2  patch 3D videos are recognized as 2D only. Fixed in 17.3.0.280.
    11)   After installing the 17.0.2 patch, the plugin Mercalli V2 installation (may others too) the plugin will no longer be installed in Studio 16
    12)   Pictures ( jpg) with a very large number of pixels , e.g. 15558 x 10719 (scan a photo with 2400dpi ) will not longer be imported into PS17 library (neither with PS16) and so can not be used on the timeline, but possible with Studio 11 or Studio 15
    13)   mts -file created by Studio lets 17.0.2 crash when importing , PS16 , PS15 and NLEs other manufacturers have no problem with that . (Example file, 88MB) (fixed with 17.1.0)
    14) PIS-1167  Patch 17.0.2 deletes entire database (collections, tagging , etc.). For technical reasons understandable, but there must be a conversion or transfer opportunity / be created. Otherwise the user’s work will be lost!
    15)   Memory problem with Disc projects! Loss of temporary render elements (in render folder) after saving the disc project
    16) Video formats which can not be imported (I like to add, if someone knows more):
    16) a) Transport Stream (ts) files from DVB-S, both SD (720x576 50i) and HD (1280x720 50p). Import in S16 possible (and as good as any other video editing software that I have tested) (fixed with 17.1.0)
    16) b) Another video format that a 4K capable editor should import is GoPro 3+ black 4K (and 2.7k) files. S17 does not.
    17) PIS-1168  Missing possibility to modify audio volume for several clips at once. Entire timeline and single clips OK. (feature request)
    18) When making a DVD or Blue-ray disk, chapter marks do no jump to the correct place, where in preview mode they do.
    19.PIS-761 Red Giant Particular crashes PS17. This known bug has been around since PS16.1. In PS16, it worked fine.
    20. Montage themes, retro to PS16. Multilayer Mix Animation>Falling Drops 1, 2, and 3 do not fall, but go up. In AS1, they fell. 
    21. Assets in Media folder, 9970. Can not add another asset. Shows Watchfolders being updated in lower right screen, but there are no images or videos listed when accessing the Library.
    22. When Exporting video from Timeline and using Montage themes overlayed on each other, keep getting Export Error around the 50second mark when choosing Preprocessing>Automatic. Happened when trying to export Mpeg4, Mpeg2, MTS all at 1080. When choosing Render Completely Before Export, I am able to export video
    23.) After installing patch 17.0.2, MOV files from Casio ZR-100 are not displayed correctly, preview image is green with gray lines. I cannot edit them or export them without crashes.
    24)  The connection for the Cloud Export option "Vimeo" can not be established. Login is rejected.
    25) Keyframes don´t work with effect Image Correction CPU (not sure if I have translated this correctly) (Studio 16 to Studio 17.2), explained here
    26) Error when searching for clip in album from timeline (S16 & 17.2). Occurs when clip stems from very large folders in the library (e.g. 500 items). Link.

    27) MOV-files rendered by PS17.2.0.246 are damaged and can´t be correctly played from the timeline. Link.

    28) 3D: When you do a 3D snapshot then right and left picture are interchanged (S16 & S17.3).

    29) 3D: With 3D Vision Montage Themes can´t be used (at least since S16).

    30) Title Editor transfers occasionally "Your text here" onto the timeline (although the title text editor (field) of the desired track was recorded). After restarting PS the created / correct title is displayed.  (PS17.4)

    31) PIS-1337 Stutter, Audio glitches where title text changes, also reproduced with Fade Transition

    32) PIS-1339 Regression:  Slowdown, growing CPU + Mem usage with each edit, to project 45 min or more  resolved with patch 17-6

    33) PIS-1341 Pan & Zoom animation is not smooth, bounces around 

    34) PIS-1342 Render Bar not displayed above timeline, works OK in 17.1

    35) PIS-1343 Regression: PS17.5 Export von MPEG-4 als 9fps, auf ATI-Grafik beobachtet

    36) PIS-1345 (PS17.4) can't import file of 20GB 


     

    If I missed something, please add (mods may modify directly)

    Added 27 to 29 and crossed out some fixed issues in 17.3.0.280 - Snofru1

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