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Freezes? Help!

Last post 09-23-2008, 6:10 by stanny_v2. 7 replies.
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  •  09-22-2008, 7:23 236307

    Freezes? Help!

    I don't know why but everytime I insert my Dazzle DVC 100 Platinum into my desktop, it freezes the capturing program such as WMM , AMCAP or even VirtualDub. Then when I disconnet the Dazzle it unfreezes? I have tried using Studio 11.1 and it doesn't freeze but it keeps saying the error message " A Valid Input Signal has not been detected. Please check your cables." and I can't see the Preview.

     Iv'e downloaded the Studio 11.1.2 patch, also download a new driver for the display adaptor. But still nothing? Please can anybody help me into what to do?

  •  09-22-2008, 7:41 236312 in reply to 236307

    Re: Freezes? Help!

     Hello stanny,

    You've mentioned that you tried updating the studio 11 patch and your display adapter, but have you tried updating the driver of the DVC 100. If not, you can download it on this link

    You've also mentioned something about getting an error "A Valid Input Signal has not been detected.....". Pinnacle has an online documentation that you can  check on this link regarding that error. 

     
    Let me know if you have additional questions.

     

  •  09-22-2008, 8:12 236321 in reply to 236312

    Re: Freezes? Help!

    Thanks ever so much, I haven't downloaded the driver for DVC100. Could you please guide me what to download because I can't seem to find the right Dazzle. BTW, I run on Windows XP.
  •  09-22-2008, 9:34 236359 in reply to 236321

    Re: Freezes? Help!

    Hey thanks for replying. You can see the "Dazzle* DVD Recorder (DVC100) driver on this link. Be sure to download the correct driver for Windows XP.
  •  09-22-2008, 10:12 236379 in reply to 236359

    Re: Freezes? Help!

    Yup downloaded that driver but still nothing? Just keeps freezing and saying the error message :( Thanks anyway.
  •  09-22-2008, 10:19 236386 in reply to 236379

    Re: Freezes? Help!

    right its stopped the freezing on AMCAP, i can hear the game music but it's just a black screen?
  •  09-22-2008, 10:49 236399 in reply to 236386

    Re: Freezes? Help!

    So it stops freezing on AMCAP but now the problem is, there is no video on the screen. Can you tell me whats your video source?
  •  09-23-2008, 6:10 236697 in reply to 236399

    Re: Freezes? Help!

    Thankyou for your help Bryan, I downloaded that driver so it didn't freeze anymore. It still says on Studio the error but then it comes up on preview so I don't really care. I record in WMM now using the AMCAP method to get colour.

     

    Thanks again :)

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