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OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

Last post 11-24-2008, 12:02 by bvregille. 429 replies.
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  •  11-14-2008, 12:16 254450 in reply to 254445

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I sticked this thread again.

    I would appreciate that the only offical statement on this subject will be posted by an Avid employee. NO other statement can be considered as valid and will be deleted as it can be a mis-information.

    Thanks for your patience. The tunnel is still dark, but light is not that far...

  •  11-14-2008, 12:26 254459 in reply to 254450

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    bvregille:

    I sticked this thread again.

    I would appreciate that the only offical statement on this subject will be posted by an Avid employee. NO other statement can be considered as valid and will be deleted as it can be a mis-information.

    Thanks for your patience. The tunnel is still dark, but light is not that far...

    Thanks for that Bertrand.

    I like the somewhat cryptic tunnel analogy, my question would be how far away is the light, after all it's dark in space too but our eyes can see the Andromeda galaxy and at 2 million light years it will take an awful long time to get there! Geeked

     

  •  11-14-2008, 12:54 254466 in reply to 254459

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Hmm, let's keep analogy. Business can look like Star Wars, can be light fast or can run like a snail...

    Apart from any joke, there is nothing to say more than be patient and wait until an official statement will be released. Then it will be time to discuss again.

    In the meantime, enjoy Smartsound with Studio 12.1, this is the most important part, up to now.

    And of course, have a nice week-end

  •  11-14-2008, 16:15 254537 in reply to 254466

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Never had the opportunity to use Smartsound in Pinnacle because I switched from Ulead where I used Smartsound to Pinnacle 11. To me Scorefitter is not even a good substitue at the moment for Smartsound but if they are doing away with it or not maybe Pinnacle plans to make a big investment to upgrade, As for now I use a lot of background music and can get better midi files off the web than some of the Scorefitter clips.
  •  11-15-2008, 9:59 254716 in reply to 254450

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I sticked this thread again.

    Bertrand,

    The glue isn't sticking, maybe you could try using a hammer and nail.Geeked

  •  11-15-2008, 18:14 254843 in reply to 254716

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Still not sticking as of this post........
  •  11-16-2008, 13:35 255110 in reply to 254843

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I received an email from Pinnacle to take a survey on S12 and the future. One of the questions was about Scorefitter. They wanted to know what types/styles of music I would like, etc. There was a reply box where I stated that Scroefitter sounded too "midi" for me and as for library selections for the future, look at Smartsound. They have all the bases covered with quality sound. They also wanted to know if I would like more video/audio tracks. Of course I put yes along with a minimum of 20 video and 10 audio. Not that I would use it, but you never know!

     

  •  11-16-2008, 14:14 255122 in reply to 220782

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I have purchased every upgrade since S8, so I'm used to the caveats. But when I began importing projects into S12U, I noticed my SS files were missing. I searched every previous disk and bonus DVD and could find nothing. When I finally opened a support ticket with Pinnacle to ask/explain where my SS song files were, they didn't even admit the truth. Instead, they instructed me on how to uninstall and re-install S12. Like I don't know by now, huh? Nothing worse than wasting more time, especially in the middle of a time sensitive project. It was a big disappointment to lose that feature. Having built my system on upgrades, I've sure given my share of money and support, but I'm disappointed at not getting much back. I guess they figure new customers will outnumber lost customers. I'm very close to jumping ship; maybe to Final Cut. Anyone can sell software, but it's the service after the sale that in the end will make or break you.
  •  11-16-2008, 14:45 255135 in reply to 255122

    • jjn is not online. Last active: 18 Mar 2010, 16:24 jjn
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    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    RichA - you do know it is possible to use the Smartsounds Quicktracks Installer to restore Smartsounds to S12?
  •  11-16-2008, 14:54 255137 in reply to 255110

    • jjn is not online. Last active: 18 Mar 2010, 16:24 jjn
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    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    . They also wanted to know if I would like more video/audio tracks. Of course I put yes along with a minimum of 20 video and 10 audio. Not that I would use it, but you never know!
    If you can't think of any circumstances where you would use that many tracks, why do you ask for them?

    On the next survey I'm going to ask for Free Cheese Sandwiches, World Peace and Pinnacle to send Marc P to come round and clean my cooker. All of these would be far more worthwhile.

  •  11-16-2008, 14:59 255138 in reply to 255135

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Hi JJN,

     No, that's a new one on me...

     I'd be grateful for more info!

     Thanks Much,

     Rich

  •  11-16-2008, 15:10 255139 in reply to 255138

    • jjn is not online. Last active: 18 Mar 2010, 16:24 jjn
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    • Somewhere near Hemel Hempstead, England.
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    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    RichA:

    Hi JJN,

     No, that's a new one on me...

     I'd be grateful for more info!

     Thanks Much,

     Rich

    Have a look at THIS.

    Although it talks about S11, it also works with S12 and S12.1

    One of the points of this thread is to make sure that SmartSounds will work at least with all S12 patches.

  •  11-16-2008, 15:39 255141 in reply to 255139

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Well that did the trick, I've got the whole library back! For those also looking for the library, it's on Studio Plus 10.5 Disc 2, along with the installer.

    Thanks Much!

    Rich

     

  •  11-16-2008, 18:02 255162 in reply to 254843

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Bumper post.......
  •  11-16-2008, 21:11 255182 in reply to 255162

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    rstrong:
    Bumper post.......
    I think the pin's fallen-out gain againIndifferent - Try using a Rivet Gun next time, BertrandWink
  •  11-17-2008, 0:20 255223 in reply to 255182

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    The wall was too hard for the pin... Using a new one. Seems to work now.

  •  11-17-2008, 0:59 255234 in reply to 255223

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Attachment: Clouteuse.jpg

    Need some help ? Try a nails gun

     


  •  11-17-2008, 1:05 255236 in reply to 255234

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Attachment: Clouteuse3.JPG

    Perhaps a bigger one

     


  •  11-17-2008, 5:37 255289 in reply to 255236

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Czmax

    What help do you need ?

  •  11-17-2008, 5:45 255292 in reply to 255289

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    On my side, I need nothing, but it is obvious that Bertrand needs some tool to be able to stick a Discussion !
  •  11-17-2008, 5:57 255298 in reply to 255292

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Czmax

    But this discussion is sticked... I perhaps need some tools, but you also need glasses Geeked

  •  11-17-2008, 12:14 255465 in reply to 255298

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Bertrand,

    My feeling was that you got a lot of troubles before to succeed to stick the discussion, and moreover it seems that sometimes, even sticked, the discussion falls down, to heavy perhaps, or the Pinnacle stickers are too flimsy. That's the reason because I was proposing some help. A good nail in addition of the usual Pinnacle sticker would provide a good failsafe attachment.The belt and the braces.

    Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue Stick out tongue

  •  11-17-2008, 13:19 255491 in reply to 255465

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Thanks czmax

    really appreciate your great help sticking this thread.

    Bye

  •  11-17-2008, 13:41 255499 in reply to 255289

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    This thread seems to be losing it's relevance.  I just want to keep SmartSound in Studio.
  •  11-17-2008, 14:33 255512 in reply to 255499

    • jjn is not online. Last active: 18 Mar 2010, 16:24 jjn
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    • Joined on 05-09-2007
    • Somewhere near Hemel Hempstead, England.
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    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    This thread is constantly losing it's relevance and then regaining it, and it doesn't really matter if it's pinned or not, as long as it is bumped once a day Wink
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