Received 11 Ultimate a couple days ago and have been running into a "no Creative ASIO" box that pops up in the upper-left corner of the screen during installation and running of Studio.

A little history...  My Audigy Gamer went belly-up over the summer, and I've been using my integrated sound since.  When I first saw this, I popped in an old CL Ensoniq card (think circa mid-to-late 90's, very basic card) to see if it would resolve.  I still got the message.

Picked up a SB Audigy SE and popped it in.  Not only did that not resolve the ASIO message, it ran horribly (pops, hisses, distorted sound - sound played at, like, 1/2-speed).  Pulled it out and put the Ensoniq back in.  Tried my Audigy Gamer again, with updated drivers, and it, too, pops, hisses, crackles, etc.  I've read on the CL site that many people are having this issue, and it hasn't been nailed down yet.  But I digress...

 I have a Turtle Beach card coming in to try it.  If this installs and works properly, will this suffice for audio within Studio?  Will the ASIO message keep appearing?  Can you "turn off" the ASIO message somewhere?  The Studio requirements that I've found simply require "DirectX 9 compatible sound card" - which the Turtle Beach is.

Thanks much for any help.

Hi CThomp2005,

I have a good feeling that this error message is caused by the Studio program being pointed to your old Sound card drivers and it might be confused trying to look for it after try different cards.

I suggest to try and uninstall Studio and decide which sound card you want to install, then uninstall and reinstall the sound card of your choice and then put Studio back in when your chosen sound card drivers are in place and working. 

Try this out and let me know how it worked out.

I hope this helps.

Thanks for the reponse, Mark P...  As this old, cheap Ensoniq card is the only one that works (right now), it's the one installed.  I have uninstalled all software/drivers associated with the previous cards.  This one is actually running off Windows' integrated driver.  Will let you know if the Turtle Beach card resolves anything after it comes in and is installed...

Oh, yes...  Due to other problems I'm having with 11, I'm right now in the process of an advanced uninstall/reinstall.  Will let you know if this smooths anything out or not...

 Thanks again.

Marc P. - sorry I haven't gotten back to this - am getting S11 all settled in and dealing with other problems & upgrades to my editing system...

By pulling, shuffling and reinstalling most of my PCI cards (not fun), I finally found a configuration that let my Audigy Gamer card work again flawlessly - so I ended up not needing the Turtle Beach card.  As such, the Creative ASIO box doesn't appear anymore...

Thanks much for the response...

CThomp2005:

Marc P. - sorry I haven't gotten back to this - am getting S11 all settled in and dealing with other problems & upgrades to my editing system...

By pulling, shuffling and reinstalling most of my PCI cards (not fun), I finally found a configuration that let my Audigy Gamer card work again flawlessly - so I ended up not needing the Turtle Beach card.  As such, the Creative ASIO box doesn't appear anymore...

Thanks much for the response...

Im glad to hear back from you. I hate playing cards on my computer too.. PCI cards, that is. Well the good thing its been sorted. However, could give as brief detail about your fix? I'm it'll be valuable for people who also got into this mess that made them do card shuffling like what you did.
 

Marc P.,

Really, all I did was pull most of the cards and reinsert in different slots - under the belief that the Audigy and another card(s) weren't "playing nice"...  Shared IRQs and all that...

Yanked everything (sound card, modem, USB/FireWare card, & NIC), except the SATA PCI card and video card (AGP 4x).  As the sound card was in the second PCI slot under the AGP video card, and since this was the one I was trying to "fix", I reinserted this first - at the other end of the mobo (bottom PCI slot).  Fired up the system and it seemed to work fine (normally, audio was OK, but when going online, audio was filled with loud, high-pitched chirping and other nosies) - no problems online either.  Reinstalled the audio drivers - mininmal install - just the needed drivers sans all the other "junk" software (music player, sound editor, etc.).

Started reinserting the rest of the cards, rebooting after installing each one to make sure there wasn't a problem with them.

In the end, best advice would be to pull all unnecessary cards and reinstall the one you're having the problem with, rebooting, and installing minimal drivers/software.  If that slot doesn't work, shut down and move up/down a slot until it works properly.  If none of the slots work, it's time to move one of the cards that wasn't initially removed (in my case, the SATA PCI card), put it somewhere else, and restart the sequence with the problem card...

Thanks again for sharing this work around. Its clearly driver issues.

For those who might ask, "Why do I have to keep moving the card in different slots?" Moving to another PCI slot re associates the audio card with another IRQ which creates a new pairing of shared interrupts.

I know this is an old thread, but I came across it while searching for the solution to this problem.  I recently built my own PC, and moved the hard drive from my old one to the new one and encountered this problem (the new one has better audio on the motherboard than the Creative Audigy I had in the old Dell). Anyway, I solved it by using Drive Cleaner Pro (http://www.drivercleaner.net/) to clear out all traces of the Creative drivers -- after that, no more errors when launching Studio.

 

jsalemi,

Thanks much for the response (although it's an older thread, I still get e-mail updates from it .  While I had uninstalled through Control Panel, it didn't run a driver cleaner app like the one you suggested.  Thanks for the link - I'll have to d/l that app and keep it in my troubleshooting "bag 'o tricks" for the future.

Driver Cleaner Pro used to be free, but even at $10 it's very worth it to have, not only for situations like this, but for making sure you clean off all old traces of a video card driver before you install/update new drivers.