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Pinnacle support

Last post 04-29-2022, 13:49 by timlaugen. 6 replies.
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  •  04-28-2022, 14:01 821929

    Pinnacle support


    Anybody else having issues getting support?

    I've had a ticket on March 26th and have sent multiple emails requesting an update to when I can expect a response and I get nothing in return.

      

     

     

  •  04-28-2022, 14:24 821930 in reply to 821929

    Re: Pinnacle support

    Good afternoon, try to get in touch via web chat on the site, usually they respond quickly about updating if it is the program if yours has not yet been updated enter the program settings and do it manually, in my case I bought the program these weeks and it was already installed automatically updates to the latest version of the program. On the support chat on the site i was always well attended to when I contacted them.
  •  04-28-2022, 14:35 821931 in reply to 821930

    Re: Pinnacle support

    What is your ticket # ?
  •  04-28-2022, 14:37 821932 in reply to 821930

    Re: Pinnacle support

    I have contacted support via chat three times now and they said support would get back to me and I've heard nothing.
  •  04-29-2022, 8:57 821936 in reply to 821929

    Re: Pinnacle support

    chiefsmoke:


    Anybody else having issues getting support?

    I've had a ticket on March 26th and have sent multiple emails requesting an update to when I can expect a response and I get nothing in return.

      

     

     

    Can you please explain what problem you are having and what version of Pinnacle Studio you are using. 

  •  04-29-2022, 9:00 821937 in reply to 821932

    Re: Pinnacle support

    chiefsmoke:
    I have contacted support via chat three times now and they said support would get back to me and I've heard nothing.

    So you don't have any ticket # yet ?

  •  04-29-2022, 13:49 821939 in reply to 821932

    Re: Pinnacle support

    chiefsmoke:
    I have contacted support via chat three times now and they said support would get back to me and I've heard nothing.

     

    hello ,

     

     you will find an answer to your problem more quickly on the forum ....

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