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More multicam capture problems

Last post 04-09-2021, 13:14 by kiteflyer. 8 replies.
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  •  04-08-2021, 7:36 813416

    More multicam capture problems

     I'm having problems with multicam capture again, I noticed that with the recent reinstalls i've done on both machines that I've lost access to my fully paid versions, so tried to do a restore purchased content, which gave me access to the installer, however when itry to run it i get the attached message, anyone any ideas on what i can try,
  •  04-08-2021, 8:24 813428 in reply to 813416

    Re:More multicam capture problems

    This issue has been fixed by PS24.1.0.260 patch.

    Sorry !!

  •  04-08-2021, 8:53 813431 in reply to 813428

    Re: Re:More multicam capture problems

    saby:

    This issue has been fixed by PS24.1.0.260 patch.

    Sorry !!

    Yann, I'm running  PS24.1.0.260 patch, or do you mean that  PS24.1.0.260 patch PS24.1.0.260 patch is the cause in which case I'll try and install without the patch by doing a custom install and then get multicam up and running

  •  04-08-2021, 8:57 813433 in reply to 813431

    Re: Re:More multicam capture problems

    No, it should work with this patch.

    The bug description, acknowledged by Corel was : "PS will always open MCC Lite, if it is present.
    If MCC Lite is removed, then MCC full installed, only then will PS launch full."

    This is part of the fix list of PS24.1.0.260.

  •  04-08-2021, 12:44 813461 in reply to 813433

    Re: Re:More multicam capture problems

    saby:

    No, it should work with this patch.

    The bug description, acknowledged by Corel was : "PS will always open MCC Lite, if it is present.
    If MCC Lite is removed, then MCC full installed, only then will PS launch full."

    This is part of the fix list of PS24.1.0.260.

    Yeah Yann, this isn't that bug, this is the installer for the full version of MultiCam capture telling me there isn't a compatible version of Studio on my system, therefore it wont install the full version, this is happening on both my desktop and my laptop.

    Due to the problems i was having with preview of H.264 on the desktop, I've actually uninstalled Studio, so what I'll do is do a custom install on there without the PS24.1.0.260 patch and then see if i can get the full version to install, and also check what preview is like of the H.264 before I install the patch 

  •  04-08-2021, 12:52 813463 in reply to 813461

    Re: Re:More multicam capture problems

    ISTR it's a matter of version number of the installer of MCC.

    Check out your PM inbox.

  •  04-09-2021, 5:00 813486 in reply to 813463

    Re: Re:More multicam capture problems

    saby:

    ISTR it's a matter of version number of the installer of MCC.

    Check out your PM inbox.

    That didn'nt work so been doing some searching on the web and this seems to be a fairly well known problem not just for Pinnacle Studio but also Corel Video Studio going back to 2019 as can be seen from the corel forum, I wonder if Nick can cast any light on this
  •  04-09-2021, 12:41 813497 in reply to 813486

    Re: Re:More multicam capture problems

    New PM sent. Check it out.
  •  04-09-2021, 13:14 813499 in reply to 813497

    Re: Re:More multicam capture problems

    saby:
    New PM sent. Check it out.
    Replied, positive results, many thanks
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