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No sound from mp4 file with AC3 audio

Last post 03-06-2021, 6:40 by culpanr. 3 replies.
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  •  03-04-2021, 18:56 812210

    No sound from mp4 file with AC3 audio

    I have a mp4 file that has E-AC-3 audio (AC3) . Pinnacle 24 doesn't seem to recognize this type audio in disk editor. Am I missing a setting somewhere or am I out of luck with this? Any help would be appreciated. 
  •  03-05-2021, 2:07 812213 in reply to 812210

    Re:No sound from mp4 file with AC3 audio

    Is it a Windows 7 or Windows 10 based PC ?
  •  03-05-2021, 10:12 812233 in reply to 812213

    Re: Re:No sound from mp4 file with AC3 audio

    Windows 10
  •  03-06-2021, 6:40 812261 in reply to 812210

    Re: No sound from mp4 file with AC3 audio

    movienut50:
    I have a mp4 file that has E-AC-3 audio

    I have reproduced the same issue here; Pinnacle Studio 24 (and 23) appears not to supoport E-AC3 (Dolby Digital+) audio. As a workaround you will need to use a third-party tool to convert the audio to a diferent format.

    Regards,
    Richard

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