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Export to disc black video

Last post 04-03-2016, 17:14 by saby. 17 replies.
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  •  03-04-2016, 21:32 706129

    Export to disc black video

    Hi.I have pinnacle studio 17 and i am making a project to dvd with menu.In preview the video looks good,then i go to Export and choose to archive(video_ts).Here,while it creats the video randomly the video puts in  black for a while and then continues.After the work finish and i go to see the project,there are black pieces into the video.HOw can i resolve that.thanks!
  •  03-04-2016, 22:52 706133 in reply to 706129

    Re:Export to disc black video

    Try the "Always reencode the entire move" option.
  •  03-05-2016, 7:22 706143 in reply to 706133

    Re: Re:Export to disc black video

    With that option i´ve tried.Same fail...
  •  03-05-2016, 11:51 706149 in reply to 706143

    Re: Re:Export to disc black video

    Turn off Hardware acceleration.
  •  03-05-2016, 12:55 706152 in reply to 706129

    Re: Export to disc black video

    • Are these black parts where you have set titles?
    • Which operating system are you running (W7, W10?)
    • What make/type of grafic card do you have installed?
  •  03-05-2016, 15:09 706159 in reply to 706152

    Re: Export to disc black video

    Black parts are in video...Don´t have title.Only videos and transitions.Is from an video to another.Video start finishing,then transition and then another video for a moment and then black.After that it skips to another video and works fine.Have W10x64 and Nvidia gtx460 1gb ram.I´ve deleted the problematic videos and put them again,changed the transitions and same thing... 

  •  03-05-2016, 15:12 706162 in reply to 706149

    Re: Re:Export to disc black video

    saby:
    Turn off Hardware acceleration.

    Where to do that?! 

  •  03-05-2016, 16:27 706173 in reply to 706162

    Re: Re:Export to disc black video

    In the Control panel of Studio, Preview.
  •  03-06-2016, 5:25 706216 in reply to 706162

    Re: Re:Export to disc black video

    grasuxxl:

    saby:
    Turn off Hardware acceleration.

    Where to do that?! 

    This is for Studio 16 but also qualifies for Studio 17 (controls may differ slightly). 


  •  03-06-2016, 7:45 706219 in reply to 706216

    Re: Re:Export to disc black video

    Thanks.Will try that...
  •  03-06-2016, 8:39 706224 in reply to 706219

    Re: Export to disc black video

    If turning off hw acc doesn't help I suggest to delete the temporary render files (see control panel - storage locations)
  •  03-06-2016, 16:37 706246 in reply to 706224

    Re: Export to disc black video

    Hardware aceleration didn´t work and deleting temporary render files neither...After deleting temporary render files it started to render the project again and after that same thing when exporting...The thing is that is the same video file every time.I deleted it and put him again,deleted the transitions and put them again.Same faile in the same point.I tried to cut the video and same faile...
  •  03-06-2016, 16:57 706247 in reply to 706246

    Re: Export to disc black video

    Make sure your graphics card driver si up to date.
  •  03-06-2016, 17:32 706250 in reply to 706247

    Re: Export to disc black video

    It´s updated!Such a thing never happend to me with pinnacle...
  •  03-06-2016, 18:44 706263 in reply to 706250

    Re: Export to disc black video

    New question : is it happening whatever the project or is it only specific to a project ?
  •  03-06-2016, 20:13 706277 in reply to 706263

    Re: Export to disc black video

    Look...I did a project before with the same videos,transitions and same menu and it plays wonderfully.But i didn´t like it because the transitions i put it when the next video begins,no when he finish(hope can i explain it well)-video,before video ends transition>video-

    Then i deleted all the transitions and put the transitions like said...There is when the video started to export bad.I only left the menu and deleted all:video and transitions and put them again with another transitions but the video there is no way to export it well.I think i will try to do a new project from zero with the same videos8a lot of time) but i think is the only way. 

  •  04-03-2016, 17:11 709432 in reply to 706277

    Re: Export to disc black video

    I am having exactly the same issue with Studio 16 Ulitmate. I have used Pinnacle since version 6, it is user friendly but extremely frustrating. Anyway I usually create projects about 2 hours long and sometimes find I also get BLACK video in some places (no sound from Video track either). If I have background sound in another track that is still there. I have found a work around although its not perfect because it means I have to render the project twice.I have tried deleting render files turning hardware acceleration on  (I use Cuda), etc etc, I have 32GB ram so that's not a problem (yes I know 32GB is overkill)

    This is how I resolved the situation. 

    1 Create movie as usual, add in all effects soundtracks titles etc. then use markers to indicate where the chapters will go. 

    2. Do not now create a disc project yet, ie do not add a menu. instead just render the project as a disc from the movie screen. 

     3 Now you will have the project as one file (in my case a bluray mts file. Check this file you should have no black video anymore.

    4. Go back to the movie project and import the new one long file. insert a new track above all the other tracks and then lay this movie into it. 

    5. Delete all other tracks, you will still have the markers, and then rename this as a new movie project.

    6. Now create a disc from the movie project, and then drag in your dvd menu and place chapters at the markers.

    7. Now you can render this as a disc and it will be perfect.

     I really don't like botching things like this and it does mean you have to render twice, but it does work for me.

     I think Pinnacle should fix this bug as it only happens when you add a disc menu to a project, it is a random error and I now routinely use this work around as it saves me time in the long run but that does not mean its perfect.

  •  04-03-2016, 17:14 709434 in reply to 709432

    Re: Export to disc black video

    RomofsoToN:

     I think Pinnacle should fix this bug as it only happens when you add a disc menu to a project, it is a random error and I now routinely use this work around as it saves me time in the long run but that does not mean its perfect.

    All is said. How could they reproduce something that happens randomly on your system and never on mine or theirs ?

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