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Avid for iPad upgrade

Last post 06-02-2013, 17:26 by DTVPro. 4 replies.
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  •  10-11-2012, 15:48 554768

    Avid for iPad upgrade

    Hi there...

    I have been using Avid on the iPad for the last 9 months or so and really enjoy using it. I wondered recently if there was any update pending (I had not been prompted to update at any point) and was disappointed to discover that I would need to purchase a whole new app (Pinnacle) in order to stay up to date. I was never notified about this change (as I understand should have happened through the app), so I did not realise the changeover had occurred, nor that there was a set period to upgrade for free.

    Is there anything i can do to avoid having to pay twice for this app in order to keep receiving updates? 

  •  10-12-2012, 2:17 554809 in reply to 554768

    Re: Avid for iPad upgrade

    moved to Avid/Pinnacle App (iPad) - General
  •  02-09-2013, 23:01 577795 in reply to 554768

    Re: Avid for iPad upgrade

    Hi,

     

    did you ever get anywhere with this?

     

    i have been trying to get hold of customer service. There is just no way to find an email for these guys. 

  •  06-02-2013, 17:22 594498 in reply to 577795

    Re: Avid for iPad upgrade

    Na. Haven't heard anything. Might try out a different video editor if I'm ignored for much longer
  •  06-02-2013, 17:26 594499 in reply to 594498

    Re: Avid for iPad upgrade

    Haven't you seen THIS ANNOUNCEMENT?

    The support for the app has moved to another forum. Please click on the link above.

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