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I need some help please.

Last post 02-14-2010, 6:48 by bittmann. 1 replies.
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  •  02-14-2010, 4:57 380190

    I need some help please.

    I bought from Germany a pinnacle htdv sitck 340se.I tested it in Germany with the TV Cable and it work,sure i encouterd some issues(with the country ID i think so,can't remmber exactly,but i workd it out and it was ok) but i came bace in Romania where i live,and connected it on the cable and i get all the channels but with bad video signal and i can't watch them,and at the Country Id i have no id and can't find it on the internet(this is at the software i got from the cd with the stick package,i think is some version 4 of the program tv center) and i downlodad the latest from the website,version 6,and it's still the same problem,but my TV Company said it ok,they tested the cable.My OS is Windows 7 on a Dell A380 Laptop.

  •  02-14-2010, 6:48 380200 in reply to 380190

    Re: I need some help please.

    Believe it or not, Hauppauge provides support for the PCTV products now (!!!!).  Pinnacle sold the lot to Hauppauge, and you can find PCTV support now at www.pctvsystems.com, where you'll find that they offer email support.
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