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Dolby 2CH Encoding/Decoding message

Last post 01-24-2016, 8:19 by saby. 90 replies.
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  •  04-01-2012, 19:57 524607 in reply to 506503

    Re: Dolby 2CH Encoding/Decoding activate message

    Hello, I'm dealing with the same problem.

     

    I receive the DOLBY 2CH encoding error, and I can't get around it.

     

    Any help would be greatly appreciated.

     

    thanks! 

  •  04-02-2012, 12:27 524720 in reply to 524607

    Re: Dolby 2CH Encoding/Decoding activate message

    gjpenagos, PM me your email address.
  •  04-02-2012, 13:40 524741 in reply to 524534

    AW: Re: Dolby 2CH Encoding/Decoding message

    Hi Raff,

    i just got a new key from Ingolf from the german forum.

    With this key (Dolby 2CH Encoding/Decoding) the problem is solved.

    Best Regards,

    Heinrich

  •  04-04-2012, 9:29 525014 in reply to 524741

    Re: AW: Re: Dolby 2CH Encoding/Decoding message

    Yes
  •  04-07-2012, 10:34 525503 in reply to 525014

    Re: Dolby 2CH Encoding/Decoding message

    Hello-

    I just purchased Pinnacle Studio HD Ultimate Collection 15. It runs on windows 7. When I tried to add a video, I get a message saying "You can activate Dolby 2CH Encoding/Decoding for Studio 15 instantly by purchasing an Activation Key". I click on it and it does not give me a choice to get anything. WHen this first happened, I was able to get it, but when I opened the software later, the message kept popping up and I can't get around it.

  •  04-10-2012, 10:57 525894 in reply to 525503

    Re: Dolby 2CH Encoding/Decoding message

    Welcome to the Forums...

     

    Could you send me a PM with the email that you used to register the Studio 15 software and the Passport number (to get the passport number click the Help menu inside Studio then click My Passport).

  •  06-11-2012, 21:32 534799 in reply to 525503

    Re: Dolby 2CH Encoding/Decoding message

    I have Pinnacle Studio HD Ultimate Collection 14 running on Windows 7.  Every time I try to start a new project I get the same activate Dolby 2CH Encoding/Decoding message as everyone else on this thread. I tried sending a PM with my email and passport to Raff_Uy several days ago but I have not received a response. I have had some success re-installing my activation keys in the past but I can't get anything to work now.  It appears that some people have gotten past this problem after receiving a reply from a moderator so I'm hoping to hear from someone. Please help. This problem is driving me crazy as a can't even update an existing project anymore!
  •  06-13-2012, 23:05 535221 in reply to 534799

    Re: Dolby 2CH Encoding/Decoding message

    First I tried posting here (see 6/11/2012 21:32 post)  No response.  Then I tried sending a PM to Raff_Uy.  No response  Then I tried creating a new post.  It was promptly deleted by an automaton as a duplicate post but still no solution and no response.. Is there no way to contact a real person at Pinnacle/Avid to get this problem resolved? Please respond. Please help.  If I don't get some help soon, I'm going to get very angry and you won't like me when I'm angry:)

    Dan Cooley

    In Florida with a broken Studio

  •  06-14-2012, 3:34 535238 in reply to 535221

    Re: Dolby 2CH Encoding/Decoding message

    Hi DCooley, send a PM with the email address you used to register your Studio and your passport number. We will solve this asap.
  •  06-15-2012, 3:32 535420 in reply to 535238

    Re: Dolby 2CH Encoding/Decoding message

    PM with activation keys sent to DCooley
  •  06-17-2012, 21:43 535913 in reply to 535420

    Re: Dolby 2CH Encoding/Decoding message

    d12345 sent me the Dolby 2ch keys and now I'm back up and running.

     Thanks for the support

    Dan

  •  06-26-2012, 12:37 537078 in reply to 534799

    Re: Dolby 2CH Encoding/Decoding message

    I am waiting on a reply as well for the same issue.  Please let me know if you hear back and I'll do the same if I hear something.
  •  06-26-2012, 14:16 537095 in reply to 537078

    Re: Dolby 2CH Encoding/Decoding message

    I sent you a reply.
  •  09-26-2012, 11:07 551891 in reply to 535420

    Re: Dolby 2CH Encoding/Decoding message

    Hello,

    I am having the same issue, and sent a PM yesterday. Would you be able to resolve this for me?

    Thank!

     RLM 

  •  09-26-2012, 15:41 551947 in reply to 551891

    Re: Dolby 2CH Encoding/Decoding message

    Hi RLM,

     

    Please PM me your email address and your current Studio passport number.

     

    Thanks

  •  09-26-2012, 21:59 552011 in reply to 551947

    Re: Dolby 2CH Encoding/Decoding message

    PM Replied, RLM
  •  10-01-2012, 13:25 552744 in reply to 552011

    Re: Dolby 2CH Encoding/Decoding message

    I am having same issue sent PM to marose, help!!

    thank you.

  •  10-01-2012, 17:58 552788 in reply to 552011

    Re: Dolby 2CH Encoding/Decoding message

    Can someone ANYBODY help me with this stupid encoding problem????

    Need help quickly.

    Thanks

  •  10-02-2012, 1:36 552819 in reply to 552788

    Re: Dolby 2CH Encoding/Decoding message

    PM Replied.Please check your inbox.
  •  10-02-2012, 10:04 552916 in reply to 552819

    Re: Dolby 2CH Encoding/Decoding message

    marose did you reply to me? golfweazl?

    I sent you a PM and have not gotten a response. Your help would be sooo appreciated, been struggling for 5 straight days now.

    thank you!

  •  10-02-2012, 12:33 552969 in reply to 552916

    Re: Dolby 2CH Encoding/Decoding message

    If marose doesn't response send me a PM.
  •  10-02-2012, 13:09 552982 in reply to 552916

    AW: Re: Dolby 2CH Encoding/Decoding message

    golfweazl:
    marose did you reply to me? golfweazl?
    Usually marose reacts prompt. Did you check your inbox in the forum's WEB page?
  •  10-03-2012, 20:38 553289 in reply to 552916

    Re: Dolby 2CH Encoding/Decoding message

    golfweazl:

    marose did you reply to me? golfweazl?

     

     Yes, I have already responded. Can check please your inbox again.

    Thank You.

  •  10-23-2012, 9:06 557051 in reply to 483736

    Re: Dolby 2CH Encoding/Decoding message

    I started to have the same problem with my Pinnacle Studio 14 HD Ultimate. It is very frustrating, activation is not possible as the list of codecs that I can activate or purchase is blank!

    Please send me the code because I cannot work with this problem.

  •  10-24-2012, 0:44 557233 in reply to 557051

    Re: Dolby 2CH Encoding/Decoding message

    Hi Jarek,

     Welcome to the forums!

    Can you provide me your Email address and current passport number?

     

    Thanks.

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