I have a similar problem. I have a new Vista machine, replacing the XP. I tried to install Studio Plus, version 9. I get to the information page and enter the key code. My PC starts to work and the status wheel spins. 20 minutes later, it is still spinning, and status bar has not moved past about 40%. The CD is not running. I want to install version 9, so that I can add install the version 11 upgrade.
Should I have uninstalled the version on my old laptop, with the CD in the drive?
Any help is greatly appreciated. I don't want to have to learn Adobe Premiere, if I can help it.