Hi,

Pinnacle HD pro stick is able to scann digial channels in my vista os. But in XP SP3 it is not giving any digital channels. Please help me. I have installed latest 4.98 software. Let me know if you need more details.

Let's try to remove SP3 in Add/Remvoe programs in Control Panel and do the scan again.

This is definitely an issue.  Windows XP SP3 seems to not like the digital channels.

 

I have the software running on my desktop, WinXP-sp2, 2gb ram, 2.8ghz cpu, 1.2tb storage. It will scan the digital and analoge just fine.  It then try it on the laptop, Dell D610, 2gb ram, 2ghz cpu, 250gb storage and no scanning will find digital channels..  I have tried 2 antennas, in the same location and in a differnt location.  NADA.

 

I finally pulled the channel list file over and the channels are there, but the signal will show at 100% for a few seconds, then drop to 2%.  In some instances If I wait long enough, it will bounce 100% to 2% to 100% and so on.

It is not the location, I leave the antenna in the same position, and the laptop and desktop do not move positions, it is just moving the dongle between the two computers, a matter of >12 inches.

 

System information from the two computers.

 

TVCenter Pro Install Information

Installed software
TVCenter Pro
Build: 1903
Version: 4.98.1903
C:\Program Files\Pinnacle\TVCenter Pro
Serial number: xxxxx

Installed TV tuner hardware
PCTV HD Stick (801e SE)

Registration status
Registered

TVCenter Pro features
MPEG2 preview and recording is enabled.
MPEG4 encoding/decoding is disabled. Visit our web shop (www.pcle.com) and get an upgrade
DivX recording is enabled.
Sony PSP/Apple IPod recording is enabled.
AC3 to stereo downmix is enabled.
Direct to DVD recording is enabled.
HDTV H.264 preview is enabled.
DistanTV is disabled. Visit our web shop (www.pcle.com) and get an upgrade
Registered



System information

OS Version Windows XP, Rev. 5.1.2600, Service Pack 2
Geo ID 244
Country ID 1 / Override 1
User: Admin

Processor
Intel(R) Pentium(R) 4 CPU 2.80GHz, max: 2.8GHz, running at: 2.8GHz
Hyper-threading technology disabled
Power Scheme: Always On

System memory
Total physical memory 1.99GB, memory available for applications 1.256GB

Graphic card
Primary graphics adapter: NVIDIA GeForce 6200  
Driver name: , version 6.14.11.7516
Graphic memory MB supporting MPEG-2 decode acceleration

Hard disc
Drive F:\ (500gbsata-1), not benchmarked yet

USB controller
Manufacturer: Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD, type USB 2.0

Primary sound device
Analog Devices, Inc. SoundMAX Integrated Digital Audio

DVD Recorder
TSSTcorpCD/DVDW SH-S182MSB04



Available Channels
All TV channels : 27
analog TV : 11
ATSC TV : 16
All radio channels : 20
Internet Radio : 20

 

TVCenter Pro Install Information

Installed software
TVCenter Pro
Build: 1903
Version: 4.98.1903
C:\Program Files\Pinnacle\TVCenter Pro
Serial number: xxxxx

Installed TV tuner hardware
PCTV HD Stick (801e SE)

Registration status
Registered

TVCenter Pro features
MPEG2 preview and recording is enabled.
MPEG4 encoding/decoding is disabled. Visit our web shop (www.pcle.com) and get an upgrade
DivX recording is enabled.
Sony PSP/Apple IPod recording is enabled.
AC3 to stereo downmix is enabled.
Direct to DVD recording is enabled.
HDTV H.264 preview is enabled.
DistanTV is disabled. Visit our web shop (www.pcle.com) and get an upgrade
Registered



System information

OS Version Windows XP, Rev. 5.1.2600, Service Pack 3
Geo ID 244
Country ID 1 / Override 1
User: Admin

Processor
Intel(R) Pentium(R) M processor 1.86GHz, max: 1.9GHz, running at: 1.1GHz
Hyper-threading technology disabled
Power Scheme: Portable/Laptop

System memory
Total physical memory 1.999GB, memory available for applications 1.045GB

Graphic card
Primary graphics adapter: ATI MOBILITY RADEON X300
Driver name: ati2dvag.dll, version 6.14.10.6568
Graphic memory 64MB supporting MPEG-2 decode acceleration

Hard disc
Drive C:\ (), not benchmarked yet

USB controller
Manufacturer: Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C, type USB 2.0

Primary sound device
Broadcom Bluetooth Stereo Audio

DVD Recorder
No DVD burner found




Available Channels
All TV channels : 14
analog TV : 14
ATSC TV : 0
All radio channels : 20
Internet Radio : 20