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PCTV HD (800i) w/4.98 software, just stopping and never will restart
Last post 09-19-2008, 14:51 by slats7. 22 replies.
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09-07-2008, 14:18 |
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NIVO
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Joined on 09-04-2008
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PCTV HD (800i) w/4.98 software, just stopping and never will restart
Ive had this a week now, works well. But its getting to be "when it works" and its quite tiresome. Watching tv for an hour(QAM) football game. Screen goes black, it wont change channels its dead. It wont turn off, have to enter taskmanager to force it off. PMCloader.exe has encountered and error blah blah. Now it wont even start at all, but there is PMCLoader.exe running in taskmanager again. I shutdown PMCLoader manually. Try a restart again of the software and bam, nothing. Ahh yes but the process IS running......again with no function. You HAVE to HARD RESET everytime this happens to get any function back at of the software. What the heck? Why is this occuring? at all even it just stops working randomly for no apparent reason while sitting idle, it does not matter what you are doing, it eventually freezes up. Im sorry but the software is exceptionally buggy, and alot of times takes forever to respond to a function. And this is happening on a Q6600, 3.5gb ram, WinXP SP2(all patches) 8800GTS 512mb pc? Every other window that may be open or program responds fine, doesnt slowdown or lockup while the tv does. So this is all Pinnacle here...............so what now? Deal with it and swallow the money spent on buggy software? And yes im upset.
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09-08-2008, 18:45 |
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crickt
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Joined on 09-09-2008
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Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
I am having the same problem, The thing I am noticing is that I am on a FOX station and when it goes to local insertion is when the program freezes
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09-09-2008, 14:39 |
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efaehndrich
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Joined on 05-10-2007
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Braunschweig
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Posts 4,467
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AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
can you try to delete all channels and see if TVC will startup?
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09-09-2008, 17:10 |
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NIVO
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Joined on 09-04-2008
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Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
tried deletion of channels. It will not start back up until a hard reset of PC is done. Once the PC is restarted, the first time you start the software it works just as you would expect. Until an inevitable freeze comes along(and it is completely random) and have to hard reset again. I did notice once that DVDCompressor.wnd (i think that is what it was called) was being waited on to shutdown before PC would reboot. Which to me is odd becuase I was never trying to record anything, so I dont know why that process would be running?
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09-10-2008, 11:25 |
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efaehndrich
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Joined on 05-10-2007
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Braunschweig
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AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
could you please have a look where this file is located (DVDcompress)?
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09-10-2008, 13:38 |
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NIVO
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Joined on 09-04-2008
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Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
whoops. I misquoted the file that was in error. I had hit reboot to reboot the machine and then got the window Windows is waiting for DVBDecompressorControl.dll to shutdown. I would swear it had a .wnd ending though but i guess im wrong as windows search finds no listing of that type of file. And i use QAM watching almost exclusively, so reverting me to an older software which did not support QAM would not be useful to me.
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09-10-2008, 14:45 |
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efaehndrich
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Joined on 05-10-2007
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Braunschweig
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AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
are you using the new Desktop Search tool? That might have not indexed the Windows folder so it won't find anything. If Windows is waiting for this file to shutdown it should be there.
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09-10-2008, 19:14 |
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NIVO
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Joined on 09-04-2008
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Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
just used right click on my computer and searched the hard drive. It came up with nothing, but the closest related named file was the DVBCompressor dll that is in the Pinnacle folders......twice I beleive. Not saying it is what caused the hang but it indeed gave that window of waiting to be shutdown before reboot could occur from when I had the situation stated above.
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09-11-2008, 22:37 |
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slats7
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Joined on 08-26-2008
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Posts 12
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Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
Wow, Nivo. It's as if you and I are the same person. I have experienced the exact same problems this week, save for the fact that I use version 4.7. It just freezes up out of nowhere, forcing me to "ctrl-alt-delete" just to exit the program. Then, thanks to "loader window" error messages, I have to reboot my computer if I want to re-start TVCenter Pro. Insane. Pinnacle never should have released such an expensive, bug-filled product.
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09-12-2008, 8:07 |
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NIVO
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Joined on 09-04-2008
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Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
agree slats. This is CLEARLY a software issue. The card itself WHEN working works spectacualr, picture quality is outstanding on my 22" LCD. If they could overcome the bugs and get this code tightened up I'd recommend the product to anyone, but until that point I just cant do that. And I will sit here patiently and do anything I can to help them from my end.
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09-12-2008, 10:22 |
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slats7
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Joined on 08-26-2008
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Posts 12
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Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
Yes, the quality is great when it works, which is seldom. BTW, Pinnacle has helped me solve the "freezing" issue for the time being. Here is their advice: Don't give up here. Try to uninstall/reinstall everything when it comes to your tv center pro. Use regdelete program to delete all the registry entry coming from your tv center pro.
http://www.pinnaclesys.com/PublicSite/us/Products/Consumer+Products/Home+Video/Studio+Family/Studio+Plus+11+Support/Download+Area/Tools/RegDelete+11.htm?mode=documents&Display=1 I still experience picture distortion (blurriness) and loss of signal issues, but it no longer freezes on me. Good luck.
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09-14-2008, 19:53 |
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slats7
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Joined on 08-26-2008
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Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
Update: the old "freezing" problems have returned, despite Pinnacle's trouble-shooting and worthless reassurances. An entire weekend of football viewing has been RUINED thanks to their buggy, unworkable, unreliable, horseshit product. These people are thieves, pure and simple. They keep saying it's a computer or driver problem. Earth to Pinnacle: YOUR CRAPPY SOFTWARE is the problem. Can't wait to throw this in the garbage.
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09-16-2008, 8:46 |
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efaehndrich
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Joined on 05-10-2007
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Braunschweig
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AW: Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
is this DVBCompressorControl.dll? Since only you both seem to have this issue, can you please give more info about your systems? Maybe you have something in common on/in your PC which could cause this.
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09-16-2008, 8:53 |
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slats7
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Joined on 08-26-2008
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Re: AW: Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
When TV Pro freezes and I have to reboot, it says that "DVBDecompressor.wnd" was not shut down properly. I then have to manually shut down this process.
BTW, more than two people have had this "freezing/channels turn black" problem.
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09-16-2008, 15:33 |
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NIVO
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Joined on 09-04-2008
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Re: AW: Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
yep thats the same as i posted above. I listed specs in my first posting, the only thing i have to add that i didnt mention was my motherboard. MSI P7N Diamond is the brand, it has a nvidia 780i chipset. I would highly doubt that has anything to do with said problems. I still beleive this is clearly a software issue, namely the Pinnacle software. And it has nothing to do with recording either, as I dont use the card to record, so all settings are at default in that respect.
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09-16-2008, 15:55 |
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slats7
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Joined on 08-26-2008
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Re: AW: Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
BTW, I finally managed to upgrade to v4.98 this weekend. When I start it up, it warns me that I can expect "picture dropouts" because my computer is not "fast" enough. Um, I have Pentium 4 3.40GHz installed on my Dell. How much faster does it have to be for their crap product to work properly? It's never their fault, is it?
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09-17-2008, 8:56 |
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efaehndrich
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Joined on 05-10-2007
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Braunschweig
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AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
I guess, this warning was meant for HD channels, only. For SD your PC performance seems fine.
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09-17-2008, 10:44 |
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slats7
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Joined on 08-26-2008
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Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
efaehndrich:I guess, this warning was meant for HD channels, only. For SD your PC performance seems fine.
I shouldn't be getting that warning at all. My system is plenty fast enough.
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09-18-2008, 9:49 |
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efaehndrich
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Joined on 05-10-2007
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Braunschweig
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AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
well, do you actually have dropouts? As the warning said: you could expect them, but not necessarily.
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09-18-2008, 12:43 |
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slats7
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Joined on 08-26-2008
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Posts 12
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Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
efaehndrich:well, do you actually have dropouts? As the warning said: you could expect them, but not necessarily.
Oh, we're way beyond mere picture dropouts. We're talking about total picture distortion and program crashing. Here's what I'm seeing on my end when I watch a program broadcast in HD:
http://img149.imageshack.us/my.php?image=77099890sa8.jpg
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09-19-2008, 7:00 |
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efaehndrich
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Joined on 05-10-2007
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Braunschweig
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AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
please have a look at the CPU usage when watching HD, what does it say? Also please let me know the signal quality and strength on these channels.
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09-19-2008, 12:14 |
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NIVO
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Joined on 09-04-2008
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Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
could we get back to the issue of why once the software dies, it will never ever load and function until a hard reboot is performed?
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09-19-2008, 14:51 |
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slats7
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Joined on 08-26-2008
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Posts 12
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Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: PCTV HD (800i) w/4.98 software, just stopping and never will restart
NIVO:could we get back to the issue of why once the software dies, it will never ever load and function until a hard reboot is performed?
Go to Google and try to find a free trial version of Blaze HDTV 3.5. It worked perfectly for me with Pinnacle's tuner. No freezing or picture dropouts. If I can't get Pinnacle to work correctly within the next week or so, I'm going to upgrade to Blaze.
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