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Media Center is Delayed

Last post 09-09-2008, 14:17 by efaehndrich. 8 replies.
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  •  08-18-2008, 15:50 223194

    Media Center is Delayed

    My sound has been working fine but everytime I connect my cable and start watching TV on the laptop it takes about 2 minutes before it lags behind and the dialogue doesn't match up to people talking on the screen. What should I do about this?
  •  08-19-2008, 20:05 223664 in reply to 223194

    Re: Media Center is Delayed

    Welcome to the forum.

    Kindly complete your profile so we know what PCTV model you have and the computer you are using with it.

    Thank you.

  •  08-21-2008, 9:14 224269 in reply to 223664

    Re: Media Center is Delayed

    Updated
  •  08-21-2008, 17:46 224436 in reply to 224269

    Re: Media Center is Delayed

    Make sure that you are running the latest software here:

    http://www.pinnaclesys.com/PublicSite/us/Products/Consumer+Products/PCTV+Tuners/PCTV+Analog_Digital+PVR/PCTV+HD+Pro+Stick+Support/Download+Area/Drivers+-+Updates/TVC498_800i_800e_801e_150e.htm?mode=documents&Display=1

    Then update your video card driver. Make sure that you are not running any applications.

    Post back for the results.

  •  08-31-2008, 19:36 228699 in reply to 224436

    Re: Media Center is Delayed

    I'll jump in in the meantime to say I'm having the same issues, and have for some time. Initially I had the 800e connected to a Pentium 4 running XP service pack 2 with the latest video and pinnacle drivers. At some point I just gave up and connected a direct capture device to my cable converter.

    After purchasing a new system (see profile) that can more than handle video streaming and live TV, I find that the issues I had in the previous system using Pinnacle's own software have carried over to the new system using the proprietary software as well as Windows Media Center. Launching the software results in perfectly synced audio, whether standard or high definition, but if I change the channel or simply watch for more than a few minutes, the audio slips out of sync, about 1 second give or take, and doesn't sync back up unless I restart the app (either WMC or Pinnacle). The same can be said for recording, but I could almost understand delays there, but not with live TV. The same can be said whether I'm using a coaxial cable connection or the included antenna.

    My video card and audio drivers are as up to date as I can make them and the latest software (mentioned above) doesn't apply to my 800e, but I have downloaded the latest drivers found elsewhere on the site. I'm at a loss as to what to do further and have become disappointed overall in choosing this particular device. Additionally, I'd really like to start using this while I work, since I'm at the computer a good portion of the day and I would expect to be able to have it running while I'm working with other applications (with reasonable processor/ram load) without the audio delay.

  •  09-05-2008, 15:36 230807 in reply to 228699

    Re: Media Center is Delayed

    Could be a monitoring software. Can you add the TV Center to the exception list?
  •  09-06-2008, 8:15 230997 in reply to 230807

    Re: Media Center is Delayed

    i have a Dell M1530

    cpu 9300  2.5gh

    4 gig of mem (3.5 available)

    Vista Ultimate 32 bit

    6800gt 

    pinnacle hdtv pro 

    and i am using windows media center

    the audio goes out of sync, but i noticed it goes out of sync more with more usb plugged in

  •  09-06-2008, 8:16 230999 in reply to 223194

    Re: Media Center is Delayed

    ---
  •  09-09-2008, 14:17 232170 in reply to 230999

    AW: Re: Media Center is Delayed

    is the device connected to a USB-HUB? Then you should try to connect it directly to an USB port.

    You should also check with Dell support, if you are using the recent chipset driver for your motherboard.

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