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OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

Last post 11-24-2008, 12:02 by bvregille. 429 replies.
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  •  10-17-2008, 23:53 244539 in reply to 244414

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Timeless Moments:

    May I also respectfully add that whilst the discussion on SFP5 is of great interest is it possible it could be moved to a different thread, don't think we should dilute the core message of this thread on digressionary subjects.

     

    Ian, I believe that if Smartsound is removed from Studio and if Sonic Fire Pro 5 cannot handle HDV (*.m2v) video files then we are "up the creek without a paddle" which makes it even more important to keep Smartsound intetrated within Studio.

    Paul W. H

  •  10-18-2008, 1:37 244557 in reply to 244539

    • jjn is not online. Last active: 22 Nov 2009, 15:26 jjn
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    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Paul

    Pointing out that it doesn't offer a full solution to smartsounds being excluded from Studio 13 is, IMHO, a valid point, but I think Ian's point is that the SonicFire Pro discussion beyond that should have it's own thread.

    Anyone had an official reaction from Smartsounds regarding S12.1?

  •  10-18-2008, 10:41 244671 in reply to 244557

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Yes, smartsound is still working after installing the 12.1 patch. (HFX does not, make a backup of the pixie directory you will need it after installing the patch, to get HFX working).

  •  10-24-2008, 3:07 246654 in reply to 244671

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Whilst welcoming the non-removal of SS in version 12.1, I find it strange that there is still no official word from Pinnacle. You'd have thought that with this thread having attracted more than 370 posts and 20,000 views that the company would be only too keen to tell us, enthusiatically, on this thread, that the company has listened to us and responded to the clear wishes of its customers.

    Instead of which, version 12.1 comes out without so much as a whisper about Smartsound.  A grudging concession, perhaps?

    Jonathan

  •  10-24-2008, 3:19 246658 in reply to 246654

    • jjn is not online. Last active: 22 Nov 2009, 15:26 jjn
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    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    A grudging concession, perhaps?
    Or perhaps negotiations between Pinnacle and Smartsounds are still at a delicate stage, so both sides have agreed to make no further official comment until the issue is sorted out properly? If you go all the way back to the first post of the thread, note the statement

    "At SmartSound’s request, and as a result of inability to reach a contractual arrangement satisfactory to both parties, we will be disabling in future releases of Studio current known work-arounds that enabled the use of SmartSound."

  •  10-24-2008, 7:27 246734 in reply to 246658

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Other than SS, are there any known issues with the 12.1 patch, or is there another thread dealing with the 12.1 patch?
  •  10-24-2008, 7:45 246739 in reply to 246734

    • jjn is not online. Last active: 22 Nov 2009, 15:26 jjn
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    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    docizzen:
    Other than SS, are there any known issues with the 12.1 patch, or is there another thread dealing with the 12.1 patch?
    Plenty. Start with the beta forum. Best start a new thread if you have any specific you want to ask about.

    SS isn't an issue with 12.1 - it's been an issue since it was left out of 11 Wink

  •  11-06-2008, 5:52 251416 in reply to 246739

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Dear Pinnacle/Avid,

    Although this thread has been fairly quiet since the release of the 12.1 patch, the issue is not dead yet:

    • What about the next 12.x patch?
    • What about the next major release ("13" or "Next Gen")?

    We still implore you to continue supporting SmartSound.  Yes

    Please response here with any updates.  Surely there must be some progress on a decision by now.

  •  11-06-2008, 8:01 251472 in reply to 251416

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Sleep
  •  11-09-2008, 17:16 252581 in reply to 251472

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I've just bought Studio v12 along. Having owned v8 (worked well)  and v10 media suite (arrrrgghhhh - the trouble I had!), the Studio v12 Ultimate is superb. really pleased with it!!! (I've had SmartSound of course on the previous versions)

    It is a pity if the disabling of SmartSound goes ahead, as it's inclusion so far has been a real selling point. SmartSound, I'm sure have also benifitted from the sale of extra cds to Pinnacle Studio owners. Maybe that's the issue..Have Avid management decided they want to rake in that section of the market with 'Scorefitter'? That's buisness, I know, but not good PR at all. Until Scorefitter becomes the definate desirable alternative to SS , the decision, not only negates Pinnacle users current SS collections and freedom of choice, it gives an impression of contempt by Avid toward their customers. Sorry but it does.

    Having said this, I've just bought Scorefitter CD's 1+2 anyway and they sound ok overall. I do really like the 'ambient' stuff and also the 'stingers', BUT many tracks sound like your typical midi synth. So far only two cd's? And the Smartsound Sonic Fire editor, I understand, has the facility to also increase or decrease the intensity or mood of the score.

    I think it's a real 'plus point' to purchasing Studio, to have access to SmartSound. It's not uncommon in other software... I bought Cakewalk's Sonar music editing software because it has "rewire" which allows it to talk to other software/vst plug ins/Synth Racks. As I say... it's actually a selling point.

    I love Pinnacle Studio for it's simplicity of use, price and it's remarkable range of features, I'm sure Scorefitter can be developed into a great asset to have; but to, at this stage, corral people who have loved using Studio, to buy only scorefitter...? ...appears to be, a premature attempt to gain a monopoly with a (currently) lesser product.

    I guess it's not easy, but I hope it can be worked out well between the two parties.

  •  11-11-2008, 23:55 253398 in reply to 252581

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I think it is rather rude when so many people have asked Pinnacle / Avid what the situation is with themselves and Smartsound, not to answer.

    Avid you have been asked many times what is going to happen with Smartsound and Studio, could you please indicate to us your intention? We have all been very patient.

    Confused

  •  11-12-2008, 16:23 253695 in reply to 253398

    • jjn is not online. Last active: 22 Nov 2009, 15:26 jjn
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    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Time to change our Avatars?
  •  11-12-2008, 20:00 253766 in reply to 253695

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I check the forum everyday to see if there is any new news on the SmartSound issue, but never any word on which way it's going.
  •  11-12-2008, 20:39 253774 in reply to 253766

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    FWIW & IMO, nobody will know untill if & when "Nextgen" Release is announced, whether or not it retains the facility to Transfer SmartSound Quicktracks & other purchased tracks, currently available in S11/S12. 
  •  11-13-2008, 8:59 253948 in reply to 253774

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I have sent a private email to Sharon Morgan, VP Smartsound and Gary Greenfield, CEO Avid to request an update if possible. To date they have kindly answered my emails on behalf of this forum, if anything is forthcoming I will of course post it up.

     Ian

  •  11-14-2008, 8:47 254353 in reply to 253948

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I notice that this post has now been un-pinned and so is dropping down the list, perhaps Avid are fed up of the issue and clearly don't want to comment further.

    Ian

  •  11-14-2008, 9:31 254374 in reply to 254353

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    ... and I have a strange feeling that this is not evoluating into the right direction ... at least not for us users.Sad
  •  11-14-2008, 9:51 254392 in reply to 254353

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I notice that this post has now been un-pinned and so is dropping down the list,

    Actions like that can be cured by an act of serious bumping.Geeked

  •  11-14-2008, 9:52 254394 in reply to 254374

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    No, that's a wrong feeling... Avid is still working on solving this problem (and also for end-users...).

    As soon as an official staement will be available, it wil be published to the forum.

  •  11-14-2008, 10:37 254418 in reply to 254394

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Bertrand, I was starting to comment and I stopped. I am sure you are able to imagine what I was ready to say
  •  11-14-2008, 10:50 254425 in reply to 254418

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    Ian - I don't suppose for one minute you have heard from either of the companies you emailed?

    Surely some sort of statement can be made by one or both companies? How long has this been going on?

  •  11-14-2008, 11:48 254437 in reply to 254425

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    YORKIE:

    Ian - I don't suppose for one minute you have heard from either of the companies you emailed?

    Surely some sort of statement can be made by one or both companies? How long has this been going on?

     

    Nothing so far, will post if I get an answer

  •  11-14-2008, 11:49 254438 in reply to 254394

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    bvregille:

    No, that's a wrong feeling... Avid is still working on solving this problem (and also for end-users...).

    As soon as an official staement will be available, it wil be published to the forum.

    Thanks Bertrand. Can you please pin this thread for us again so we don't have to keep bumping it up.

    Cheers

    Ian

  •  11-14-2008, 11:49 254439 in reply to 254425

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I'm sure getting a lot of adds from Smartsound lately. Sounds like things are desperate. Can't we all just get along ?
  •  11-14-2008, 12:01 254445 in reply to 254439

    Re: OFFICIAL - SMARTSOUND WILL BE UNAVAILABLE IN NEXT PATCH/VERSION - PROTEST HERE

    I find it amusing to see the weekly ads from SmartSound.  I am not amused by the fact that they only seem to offer disks that really aren't that popular.  And it really bothers me when I do buy a disk, and there are songs stuck in there that you already have on another disk!
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