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Editing Issues After Recent Update

Last post 09-15-2021, 18:26 by Tony P. 40 replies.
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  •  03-27-2021, 7:47 812995

    Editing Issues After Recent Update

    Hello everyone,

    First post here. I am relatively new to video shooting/editing as I had been dealing with stills primarily in the past. 

    I have purchased Pinnacle Studio Ultimate 24 earlier this year and have successfully completed one video project. It seems all was fine until the most recent update (24.1.0.260). 

    When I try to edit my new project, having updated Pinnacle Studio to the latest version, I come across several issues. Bit of background first:

    ·       Majority of the project are 1920x1080 119,88 fps video clips from my Nikon D780 that I intend to slow down through time remapping to 20% - 23,976 fps.

    ·       My timeline setting are also HD 1920x1080 @ 23,976 fps.

    ·       There are also some 1920x1080 23,976 fps clips that I simply drag and drop onto the timeline. No issues here.

    When editing, it seems that slowing down and/or colour grading some clips is breaking them, in a sense that they are no longer smooth in the preview and after export. It is almost as if there are frames missing and, as a result, I get this very distorted video in the end. Looks similar to trying to slow down 23,976 fps clip to 10% or 20% on a 23,976 fps timeline.

    This only happens to some clips and not to others - seems to be random in my opinion.      

    Also rendering/preview is painfully slow – a lot slower than prior to the software update.

    I do not believe I am doing anything different to the way I edited my first video project (other than the fact that I am using a lot more 119,88 fps clips vs. 23,976 fps clips this time). Again, none of the above issues were noticeable prior to the update.

    I tried reinstalling Pinnacle Studio but that did not help. Not sure if there is a way to go back to the older version – the installer seems to be downloading and installing the latest version when I run it.   

    Any ideas would be much appreciated folks, thanks. 

     

  •  03-28-2021, 21:08 813039 in reply to 812995

    Re: Editing Issues After Recent Update

    Hi DSLR_Shooter,

    Welcome to the forum.Smile

    Because you believe your issue is related to the 24.1.0.260 update, I would suggest you contact Corel Support directly to address your issue.   

  •  03-29-2021, 6:59 813050 in reply to 813039

    Re: Editing Issues After Recent Update

    Thanks Candive, I have submitted a ticket with Corel, will report back.   

  •  03-30-2021, 1:00 813087 in reply to 813050

    Re: Editing Issues After Recent Update

    Hi DSLR_Shooter,

    In terms of the slow preview render. I can confirm that the system has slowed down as compared to previous versions. I took a 4k clip which was a minute long and timed how long it would take to preview render (brown line turn to green) in PS24. It took 3 min 20 seconds. I did the same thing in PS23. It took less than a minute for the same clip!

  •  03-30-2021, 6:28 813096 in reply to 813087

    Re: Editing Issues After Recent Update

    @Candive, what were your settings?

    I used Optimization 90, Hardware Accel AMD.

    I used a 16 second UHD 4K 50P 150mb/s 4:2:0 clip shot with a Panasonic G9. 

    I made sure that all rendered files were deleted in the Storage Location for both versions.

    With PS24, it took 1:06 to render completely on the timeline. CPU usage was around 15%. With the timeline 1280x720, it took 1:05 and CPU usage dropped to 11%.

    With PS23, it too 22 seconds and CPU usage was 46%. With timeline 1280x720, 13 seconds and 60% CPU usage.

    There is something wrong with the performance with PS24. Painfully slow.  I don't know what to say.

  •  03-30-2021, 10:31 813103 in reply to 813096

    Re: Editing Issues After Recent Update

    Seems like corel should release a patch to roll back the last patch, until they figure out what they did.
  •  03-30-2021, 12:06 813106 in reply to 813096

    Re: Editing Issues After Recent Update

    Hi Tony,

    I used optimization 5%, Hardware Accel Intel.

    I also deleted all rendered files before moving the clip to the track

    Although we have different spec machines we both have similar results; your 66/22  or  my 200/60 =  PS24 is about 3 times slower than PS23.

  •  03-30-2021, 12:12 813107 in reply to 813106

    Re: Editing Issues After Recent Update

  •  03-30-2021, 12:20 813108 in reply to 813107

    Re: Editing Issues After Recent Update

    exactly what I too have come up with...  it seems that there is a 3x slow down in timeline rendering. Something that is not acceptable.
  •  03-30-2021, 13:36 813110 in reply to 813108

    Re: Editing Issues After Recent Update

    Would you both agree that ps24 before the latest patch was at least as fast as your ps23 results?
  •  03-30-2021, 16:00 813113 in reply to 813110

    Re: Editing Issues After Recent Update

    Honestly can't say if before the patch PS24 was like this. I have the release installation files, but am not about to do the uninstall/reinstall thing. This needs to be fixed.
  •  03-30-2021, 17:06 813114 in reply to 813113

    Re: Editing Issues After Recent Update

    Candive / Tony - thanks for sharing your test results. Good to know that this is a wider issue rather than an isolated case.

    We are trying several things with Corel support, none of them seem to work just yet. 

    I could live with slow (although it is not acceptable). However, the choppy video after edit is a dealbreaker for me. See below a WeTransfer link to a short video I exported that highlights exactly what I mean. The only thing I did to edit was time remapping to 20% and reducing exposure to -15 from 0. I also cut the clip slightly to make the size smaller. There is also the strange sound at the start of the video.

    https://we.tl/t-1tAcXC6J7j

       

  •  03-30-2021, 17:56 813115 in reply to 813114

    Re: Editing Issues After Recent Update

    I'll run some tests here as well, as I'm seeing something similar on the desktop (I think), but not sure I'm seeing it on the laptop
  •  03-31-2021, 5:22 813124 in reply to 813114

    Re: Editing Issues After Recent Update

    DSLR_Shooter:
    https://we.tl/t-1tAcXC6J7j

       

    Love the depth of field you created in the video but no, that is not a good result.

  •  03-31-2021, 12:27 813134 in reply to 813124

    Re: Editing Issues After Recent Update

    OUCH! My ears hurt!

    As for the choppiness, what frame rate was the video captured? Have you deleted the rendered files and re-rendered? What were your export settings?

    Is it possible to create a package of that project part?

     

  •  03-31-2021, 15:42 813139 in reply to 813134

    Re: Editing Issues After Recent Update

    The original video clip was captured at 120 fps and the timeline is 24 fps. If by deleting the rendered files you mean deleting them from the timeline and then adding them back in and re-rendering then no, I did not do it at the time. 

    I just tried it now though and the problem is still there. On the package question - I am not sure. How would you do that and what purpose does it serve?

    My export settings were as follows:

     

     Thanks

  •  03-31-2021, 16:02 813141 in reply to 813134

    Re: Editing Issues After Recent Update

    The original video was captured at 120 fps and the timeline is 24 fps. If by deleting the rendered files you mean deleting them from the timeline and then adding them again and re-rendering then no, I did not do it at the time. 

    I did try it just now though and I get the same result. On the package question - I suppose it is possible but what purpose would that serve here? 

    See my export settings below:

    - I tick the "Same as Timeline" box 

    - Format H.264/AVC; size 1920 x 1080; interlacing: progressive; frames per second: 24; peak bitrate: 143 MBit/s 

    - Audio sample rate: 48 kHz; channels: stereo; SampleSize: 16 Bit; Bitrate 112 

    Thanks

  •  03-31-2021, 16:11 813142 in reply to 813141

    Re: Editing Issues After Recent Update

    The reason for the package is to either confirm or deny the situation.

    But I understand if you do not want to do it. 

  •  03-31-2021, 16:14 813143 in reply to 813142

    Re: Editing Issues After Recent Update

    OK, I have not done it before so is my understanding correct that I should do the following:

    1. Save the movie as package.

    2. Close and re-open Pinnacle Studio.

    3. Open the package, export again and see if the problem remains? 

  •  03-31-2021, 17:22 813147 in reply to 813143

    Re: Editing Issues After Recent Update

    That package would be available for others to try on their computer. If it's a "global" issue and not a "local" one, maybe a moderator here in the forum and escalate this.

    And if there is a package to pass on for them to replicate the problem, maybe, hopefully, fingers crossed, etc., something will be done about it.

  •  03-31-2021, 18:00 813148 in reply to 813147

    Re: Editing Issues After Recent Update

    Thanks Tony, all clear now. 

    I have saved and uploaded the package (correctly, I hope). Link below. 

    https://we.tl/t-ZMaVPMt2ug 

  •  03-31-2021, 18:11 813149 in reply to 813115

    Re: Editing Issues After Recent Update

    kiteflyer:
    I'll run some tests here as well, as I'm seeing something similar on the desktop (I think), but not sure I'm seeing it on the laptop
    ok I am seeing something similar here, but I'll start a separate thread as it also coul;d be similar to another thread as well
  •  04-01-2021, 5:35 813165 in reply to 813148

    Re: Editing Issues After Recent Update

    Forgive me if I am repeating myself. I have a lot on my "plate" at the moment...

    The saved project file was choppy during playback in addition to the screech sound with I would stop and start play. 

    I have a few questions, and please correct me if I am wrong.

    The frame rate is 120fps. Correct? You are placing it on a 24P timeline. So far, after the timeline renders, it plays back correctly.

    Next, I did a Time Remap to 20% and extended it up to where it turns "pink". After rendering on the timeline, playback isn't smooth.

     

    What I did next was  File>New  Movie, dragged the clip to the timeline which gave me a 59.94fps on the timeline. Clip renders on the timeline and plays back smoothly.

    Next, I did a Time Remap of 20% extending it to where it turns "pink". Fast timeline render and immediate smooth playback. Outside of that scratch sound (the track can be muted), smooth playback.

    Next, Color>Basic>Preset>Vivid just to choose something quickly. After the timeline render, clip plays back smooth.

    Question, why are you using 24P timeline settings? Is it necessary? What is the final result you are looking for?

     

  •  04-01-2021, 11:03 813169 in reply to 813165

    Re: Editing Issues After Recent Update

    No worries Tony, let me explain.

    Bear in mind I am a newbie so perhaps there is something I am missing but my understanding is that 24 fps is the standard frame rate you see in movies. For news broadcasts it is typically 30 fps. Anything higher than that looks unnatural and you would only shoot in say 60 fps or 120 fps if you want to slow it down later when you edit. 

    So, I was trying to add slow motion clips to my 24 fps video. The final result I am looking for is to have a 24 fps video that includes both 24 fps clips (real-time, so to speak), as well as slow motion clips (120 fps slowed down through Time Remap to 20%, i.e. 24 fps). 

    Does that make sense? This is what I did with my previous project and all worked fine.

  •  04-01-2021, 13:56 813171 in reply to 813169

    Re: Editing Issues After Recent Update

    Where is you video going to be played?

    A lot of people talk about 24fps, but do not understand the reason why film was shot at that frame rate. Are they shooting with the 180 degree rule?

    Many talk about "cinematic", but do not even know what that means. These are buzz words tossed around like LUT's, "color grading" vs "color correcting" trying to mimic what professionals do.  Heck, if you look at my "old" videos shot with a Canon HF10 1080i, you would say "cinematic". Organic "grain" and Canon's color science back then, produces a "look". Today, comparing it to my 4K and 1080 50/25 footage, it looks "dated". Lots of information about "cinematic look" out there. And if you read a lot of it, many don't agree on "how" giving personal opinions. Don't get caught up with the "hype".

    There is a lot that can be done by anyone to achieve a "cinematic" look. Adding "grain", softening the image slightly (using old lenses) and choosing the right color grade/LUT for the video. Slowing a video down, well, gives you a slow video. Move slower in your shoot.

    I have not been able to get your footage to play back smoothly in a 23.976 frame rate. I would suggest taking your 120 clip, work on the timeline it plays back on, do your corrections and adjustments and export the file. 

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